facebook-pixelFAQ - Eddie Bauer Gear Rentals
Back to Eddie Bauer

Back to Main FAQ Page

Eddie Bauer Rental Basics

How does Eddie Bauer Gear Rental work?

It's simple!

Step 1: Choose your items. Have questions? Our Rental Customer Experience Agents have the answers - from choosing items to trip planning ideas, we've got you covered.

Step 2: Choose your reservation dates. Lock-in your reservation as soon as possible to ensure the gear you need is available for your dates! You may change or cancel your order up to 10 days before your trip starts.

Step 3: Your rental arrives directly at your door (or destination) We ship anywhere within the contiguous United States - your home, Airbnb, hotel or even to 10,000+ FedEx or FedEx affiliate locations.

Step 4: Repack your rental items in the original box Repack your gear in the original box and drop it off at any FedEx location with the return slip included in your box. You can also schedule a FedEx pickup. Be sure the package is picked up or dropped off on your last rental day by 11:59pm to avoid late fees.

What is the Eddie Bauer rental agreement?

Our rental agreement includes our liability waiver, payment details, loss or damages policy and cancellation policy.

Have additional questions about Eddie Bauer Gear Rental?

Our Rental Customer Service lines are open daily from 9AM to 6PM PT. You can reach us through the help box on our website, by emailing rentals@eddiebauer.com , or by calling us at 1-425-406-3813. If you are looking to purchase or have questions about a non-rental purchase made online or in stores, check out www.eddiebauer.com/service/help or call 1-800-426-8020.

Rentals Help Center

How can we help you?

Our Response to COVID-19Resale InformationRent to Keep InformationEddie Bauer Rental BasicsTrip PlanningPaymentsEdits / CancellationsShippingReturnsRental, Items & Care

About Us

The Eddie Bauer Gear Rental experience currently offers rentals for outdoor recreational activities such as camping and hiking. Stay tuned for more rental products coming soon.

Need help?

We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.


© 2022 Eddie Bauer LLC, All Rights Reserved

Terms of Use

If you are using a screen reader or other assistive technology and are having problems using this website, or if you have any other difficulties accessing this website, please call (425) 406-3813 for assistance.