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If your order shows that it has begun processing, your order unfortunately cannot be canceled at this time. The goal is to complete all standard shipping orders within the 7-10 business day in-home window. We are also upgrading shipping on these orders at Eddie Bauer’s expense in order to meet this timeline.
We want all our customers to be happy with our products. If you are unsatisfied with your Eddie Bauer product, you may return or exchange it in its original unworn/unused condition with proof of purchase within 60 days for a replacement or a full refund in the original form of payment.
Please email us at email@example.com or call us at 425-406-3813. We’ll provide you with a free return label.
To start a return email, click here.
The Eddie Bauer Gear Rental experience currently offers rentals for outdoor recreational activities such as camping and hiking. Stay tuned for more rental products coming soon.
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